BARISTA SKILLS
Unique to Hope Espresso
Are you a roaster struggling to ensure your coffee reaches its full potential with your customers? Are they contacting you about poor taste or inconsistent results, but you don’t have the time to visit and dial it in for them?
Are you a coffee shop owner, bar owner, or caterer facing challenges with consistency or having trouble getting your coffee to taste great? Maybe it’s pouring too fast or too slow, and you’re not sure how to fix it?
Get in Touch!
At Hope Espresso, we offer dialing-in services to help you get the most out of your coffee. Whether it’s ensuring the perfect flavour extraction or troubleshooting inconsistencies, we’ll send our barista trainers to your site across the UK to dial in your coffee and keep your customers happy and caffeinated.
We can also train your staff on-site to dial in the coffee themselves, or simply pop in whenever you send through a new batch to ensure it’s dialed in for optimal flavour.
Hire Us for Events
Need a barista for an event or coffee festival? We offer professional, certified baristas ready to serve exceptional coffee at your event. Contact us for availability and competitive rates!
Machine Maintenance
Whether you need a deep cleaning, troubleshooting for minor issues, or a full service for your espresso machine, we're here to help. If we can’t handle it directly, we’ll connect you with a trusted local engineer we know and recommend.
Bespoke Documents
We provide custom cheat sheets, barista manuals, training guides, and more, all tailored to your needs and branded with your logo. We can even customize them based on the specific equipment your clients are using.
Barista Training & More
We offer SCA Certified Barista Skills Training for all levels—Foundation, Intermediate, and Professional—whether you're focusing on commercial or specialty training.
Our Services Include:
Machine Installations & Set-ups
Bespoke Training Plans & Packages – We can create tailored training programs for your staff or clients, and we’re happy to travel across the UK with our team of certified trainers.
Introduction to Coffee – Basic knowledge for beginners
How to Dial In – Learn to adjust and perfect your coffee extractions
Brewing Skills – Master brewing techniques for the perfect cup
Machine & Grinder Maintenance/Troubleshooting – Keep your equipment in top condition
Water Testing – Ensure your water quality is optimized for brewing
Latte Art & Milk Texturing – From basics to advanced techniques
Consistency – Achieve consistent results every time
Coffee Processes & Origin Introduction – Learn about coffee from farm to cup
How to Start a Café – Practical steps for launching your own café
Coffee Recipe Creation – Developing your unique coffee offerings
Workflow Management – Improve efficiency in your café or business
Whether you’re just getting started or refining your skills, we’re here to support your growth in the coffee industry.
Specialist Barista Training
At Hope Espresso, we have extensive experience working with vulnerable individuals, including but not limited to refugees, asylum seekers, people experiencing homelessness, trafficking survivors, those in prison systems, and individuals with learning disabilities.
We specialize in creating accessible and inclusive barista training curriculums tailored to meet the specific needs of your staff and trainees. Let us support you in designing a training program that is effective, empowering, and truly accessible for everyone.
Contact us to learn how we can help you craft a training experience that fosters skill development and inclusion.
Set Up Your Own Café
Specializing in social enterprises, Hope Espresso is here to guide you through the exciting process of launching your own café. Whether you're starting from scratch or expanding your vision, we can support you every step of the way.
We offer comprehensive services to help you:
Find the perfect location for your café
Build and develop your brand
Source high-quality coffee and machinery
Create Nespresso® pods tailored to your needs
Develop training manuals and staff handbooks
Provide insurance and other essential business support
With our experience in helping successful businesses launch, we’re ready to be your partner in bringing your café vision to life.
Get in touch for barista training
How can we help you?
EXPERIENCE
Experience includes but is not limited to…….
Independent Barista training- 1 to 1 or group sessions with coffee professionals (including many who compete in UK Coffee Championships)
Manumit Coffee Roasters- Director of Operations overseeing and running all training for 3 years
Bridge Coffee Roasters - Specialty and commercial barista skills training for their clients, installs and more (including huge clients like department stores & water companies), write barista manual
Untold Coffee - support in creation of filter and espresso profiles, roasting for them and organising private label roasting, support in business development and consultation
Kahwati Coffee Roasters - Turkish coffee, barista skills & how to teach customers to make their coffee taste amazing on site.
Oasis Henderson Avenue/Crosby Collective/The Good Coffee - set up and launch of new coffee shop in shared working space in old library in Scunthorpe with Youth Empowerment Programme in place. Set up including supplying machinery, training, cups, documents, install, support and more.
Citizen Coffee- set up and launch of new coffee horse box in Cardiff. Set up including location, supplying machinery, training, cups, documents, install, support, creating own coffee brand and nespresso pods and more.
The Table- barista training & relaunch support
Big Moose Coffee Co - staff training & machine maintenance
DT Coffee- Including barista training (SCA & How to set up a cafe) at the DT Coffee School & general business support
Brodies Coffee- Covering for owner whilst on holiday- opening/closing & running of the cafe over busy weekend
Welsh Government/Jenipher’s Coffi Uganda- Roast profile creation, support for filming and barista on film, recipe creation and content for website
Ferrari’s Coffee- support for website- writing programme for website to help customers get the most out of coffee
Girls Who Grind - staff training for their pop up cafe
London School of Coffee- assisting and teaching SCA barista skills courses
The Gate Cardiff- staff training (particular focus milk steaming)
London Coffee Festival- Assisted on classes introducing the SCA coffee skills programme
Edinburgh Coffee Festival- Assisted on classes introducing the SCA coffee skills programme
Zukuka Coffee- brewing and barista skills taught to their production team and then also their local wholesale customers in Uganda
Destiny Cafe - worked with staff on consistency and barista skills and health and hygiene for a 6 month placement
Hardlines Coffee- barista training for wholesale clients
Bluegoose Coffee- barista training for wholesale clients
Southcoast Roast- barista training for staff
Coffee Lab- SCA barista training for staff
Bradleys Coffee- SCA barista training for director
Blend Cardiff- SCA barista training for owner & helped to set up from scratch and launch the cafe, getting level 5 hygiene rating & run social media
Ground Up- Sourcing machinery and helping with set up & launch & barista skills training
Brew Vito- setting up machine, helping choose coffee & barista training for staff & helping with staffing
Welsh Water- barista training and set up machines across all sites, machine and grinder maintenance
NHS Hospital Sites- set up machinery and barista training across various NHS sites in Wales and England (some SCA certified training)
UEA Norwich- barista training and batch brew training
UNIO Coffee UEA Norwich- barista training at independent site on campus on behalf of CALS COFFEE
Wogan Coffee- trained all baristas in their new cafe to professional SCA Barista
Leekes department store- barista training and support across all Leekes sites, machine maintenance
Clever Chef- barista training & setting up machines across multiple clever chef sites
Colombia Coffee Roasters- barista training for SCA foundation for all baristas across their sites in Oxford
UE Coffee Roasters- SCA barista training for their wholesale managers
Welsh Government- barista training on site for Welsh government
Christmas in Bute Park- training for agency staff at event over 6 weeks & machinery maintenance and weekly check up for coffee machinery & coffee quality control
Haynes Motor Museum- barista training for all staff
Little Man Coffee Cardiff- provided equipment
Sacred Bean - SCA barista training for staff and providing machinery & set up for coffee shop opening in Derby
Rufford Abbey- work flow management (observation, feedback and implementation) and barista training for staff , machine maintenance
Change Please- barista training for wholesale clients
Twickenham Stadium- barista training for staff
UBS Bank- barista training for catering sites
Bake Kempston- barista training for staff
Foxy Wings- Barista training for staff & setting up machinery
Club Cafe- providing coffee equipment and set up
Big Dog Coffee- training owners to SCA barista standards and supporting them to train their wholesale customers
Owens Coffee - support with barista training manuals, SCA sensory training, judge at barista competition, hired to do latte art for photoshoot
Callywith College- barista training for staff
Jackalope Joe- machinery support and SCA sensory training
Change Please- barista/intro to coffee training for homeless people on their introductory courses and interviews
Triple Co Roast - barista training for wholesale customers
Hardlines- barista training for wholesale customers
Corner Coffee- SCA barista training for staff
The Pig Hotels- machine dialling in, barista training
Bro Coffi Co- equipment
Dinton Park Reading- barista training, machine maintenance and set up
Yorkshire Coffee Roasters- equipment, consultation and set up, barista staff training, ensuring opening day ran smoothly
The Coffee Pot- machine maintenance
Komo Woking- barista training and machine set up
Argie’s Coffee- SCA barista training & history of coffee training
Eastnor Castle- set up, barista training, machine maintenance
Boost Coffee Co- SCA barista training
Rhostio Coffee- running events, support with paperwork, equipment
Trinity College Cambridge University - machine set up, machinery maintenance, staff training
Neighbourhood Cardiff- bought equipment, machinery maintenance, barista training
@AM Foods- bespoke machinery & support/maintenance
Valleys Gymnastics- machinery & support/maintenance
Sally Anne’s cafe, Camarthern- coffee support, machinery, maintenance and barista training
Vale Resort - barista training and machinery maintenance & QC on site
Three Horse Shoes Country Inn- machinery set up, barista training
Ashdown Park and Country Club Hotels- machinery set up, machinery programming, barista training
The Grand Eastbourne - machinery set up, machinery programming, barista training
Cardiff Business School - sensory coffee courses and innovation in coffee courses
Clubhouse Coffee - intro to coffee courses
Southmead Hospital- SCA barista training, bought our machinery, Hope Espresso Barista training
Princess of Wales Hospital- barista training and machinery maintenance
Vanity Weddings - machinery & support/maintenance
London School of Economics - machinery set up, machinery programming, barista training
Willows Cafe - bought our machinery, Hope Espresso Barista training
Henley Business School (multiple sites) - machinery set up, machinery programming, barista training, Quality Control Checks, machinery maintenance
Think Coffee Ink- sensory kits for barista training packages
Real Eating Co- machinery maintenance, machinery programming, barista training
Arabella’s Eatery - barista training and machinery programming
Senedd Wales- machinery set up, machinery programming, barista training
University of Reading (multiple sites)- Quality Control Checks, machinery maintenance, barista training
Tynley Hall- barista training
PA consulting- bespoke cafe set up and coffee mornings for staff
Bike Lock Cafe- machinery support, programming and barista training
South Wales Police HQ- machinery support, programming and barista training
The Ark - support and consultancy
Pugh’s Garden Centre (multiple sites)- machinery support, programming and barista training
Brazier Coffee Roasters- SCA barista training, development of curriculum for customers
Swansea Climbing Centre- barista training
